Contact Support

Need help? We're here for you. Choose the support option that works best for you.

Contact Options

📧 Email Support

Get help via email. We typically respond within 24 hours.

Email: [email protected]

💬 Live Chat

Chat with our support team in real-time during business hours.

Hours: Monday-Friday, 9am-6pm EST

📞 Phone Support

Speak with a support specialist. Available for Professional and Enterprise plans.

Phone: 1-800-BUILD-IT

Hours: Monday-Friday, 9am-5pm EST

Support Hours

  • Email: 24/7 (responses within 24 hours)
  • Live Chat: Monday-Friday, 9am-6pm EST
  • Phone: Monday-Friday, 9am-5pm EST

Enterprise Support

Enterprise customers have access to:

  • Dedicated account manager
  • Priority support queue
  • 24/7 emergency hotline
  • Quarterly business reviews
  • Custom training sessions

Before You Contact Us

To help us assist you quickly, please have the following ready:

  • Your account email address
  • Project name (if applicable)
  • Description of the issue
  • Screenshots or error messages
  • Browser and device information

Other Resources

You might find what you need in these resources: